Tag: Empathy
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State of Soft Skills Chapter 5: Understand Your Customer Throughout the Project Lifecycle
Enterprise software projects start in sales, move to requirements gathering, then are developed. In today’s chapter, we are hearing from three cloud software experts on the importance of understanding the needs, motivations, and emotions of others.
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State of Soft Skills Chapter 4: Designers and Devs Ask the Right Questions
From the visual design, to the code developed behind it, thinking about the user and understanding the customer are keys to success. Today, we’re hearing from a senior designer and a senior technical consultant on the soft skills they use to excel.